Abdul Karim
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Abdul Karim
- Current 10 years and 3 months, since Apr 2016
Technical Lead Cloud Operation
Larsen and Toubro Infotech
•Working as Technical Lead/Shift Lead for cloud operation handling the team of 7 engineers. 50% Operations support/mentor role, 50% Design, Service Delivery, Migration & optimization of Cloud platform •Working closely with IT project managers to provide support for migrations •Incident management, closely monitoring all the request/incidents/change request and ensuring while handing the operation, team should comply ITIL process.
Handling escalated incidents from Level 2 engineers, Coordinating with Tower heads if there is any Priority 1 issue across the Global, Proactively interact with the client if there is any change need to be raised.
- 1 year and 4 months, Dec 2013 - Mar 2015
Noc Level 2 Engineer
Continuum managed Service
Managing 5000 + servers of Managed Service Providers spread across North America, Europe, Australia and Asia.
- 3 years and 3 months, Aug 2010 - Oct 2013
Level 2 support Engineer
AutomateBuddy Technologies Pvt Ltd
Level 2 support for Infrastructure management
- 1 year and 2 months, Jun 2009 - Jul 2010
Level 2 Engineer
Icon Technologies
Level 2 support for Infrastructure management
- 2 years and 9 months, Sep 2006 - May 2009
Desktop Engineer
Axis Infoway Pvt Ltd
Handling Local Desktop issues
Ausbildung von Abdul Karim
- 3 years and 2 months, Jun 2013 - Jul 2016
Bachelor in computer application
Arunachal University of Studies
Management Information Systems Information Technology Trend Multi Media systems
- 10 months, Jun 2001 - Mar 2002
Higher Secondary Certificate
Maharashtra board
Commerce
- 11 months, Jun 1999 - Apr 2000
Senior Secondary Certificate
Maharashtra Board
Sprachen
English
C1 (Fließend)
Tamil
Hindi
Marathi
Urdu
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