Abrar Shahriar

1. Provide technical support for hardware, software, and network issues, ensuring timely troubleshooting and resolution. 2. Install, configure, and maintain IT systems, including computers, printers, and network devices, while monitoring performance and security. 3. Maintain records of technical issues, system updates, and documentation, coordinating with vendors and senior IT teams as needed.

1. Contact other branches or head office to get necessary data and provide when needed. Respond and assess data-related issues reported by banking customers in a timely and efficient manner. 2. Collecting data for accurate reporting. Input the required data into the system as well as the history of the problematic records and related documents. 3. Observe the operational software to see if it is managed properly.