Agata Duda
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Agata Duda
- Current 9 years and 3 months, since Mar 2017
Facility Management in German real estate
Apleona Real Estate Sp. z o.o.
Real Estate property management on German market preparation of the Service Charge Reconciliation in SAP or Excel update the tenancy agreement data in SAP database invoices handling in SAP contact with Property Managers and Facility Managers
- 1 year and 3 months, Oct 2015 - Dec 2016MoneyGram International Ltd.
Support Technician IV and Quality Analyst
- transaction check - providing help regarding MoneyGram Software and Hardware - organizing equipment replacement using Tasq - helping with LAN/WLAN connectivity - checking transactions database or location data settings - identifying trends and updating the internal documentations - providing leadership to the other support teams (level 1 and 2) as well as checking the quality of provided technical support
- 2 years, Oct 2013 - Sep 2015
L1 agent of technical support in Shell project
Diebold-Nixdorf
My main duty as L1 Agent was providing technical support for petrol stations in Switzerland and Austria maintaining Telephone and e-mail communication with the customers and contractors (banks, engineers). I was also representing my team in weekly conference calls in English with one of the business partners, JDA Software.
- 1 year and 9 months, Sep 2011 - May 2013
Translator&Interpreter
Freelancer
translations of texts from areas like literature and history
- 2 months, May 2011 - Jun 2011
Interpret
Skrivanek Lublin
polish-german translations of texts
Ausbildung von Agata Duda
- 1 year and 1 month, Sep 2013 - Sep 2014
Postgraduate Management Studies
University of Warsaw
Specialization of Accounting and Taxes
- 1 year and 9 months, Oct 2011 - Jun 2013
German Philology
University of Warsaw
intercultural Communication
- 6 months, Apr 2011 - Sep 2011
German Philology
Free University of Berlin
Studies as part of program Erasmus
- 3 years, Oct 2008 - Sep 2011
German Philology
Katolic University Lublin
Translations
Sprachen
English
B1-B2 (Gute Kenntnisse)
German
C1 (Fließend)
Polish
C2 (Verhandlungssicher / Muttersprachlich)
Swedish
A1-A2 (Grundkenntnisse)
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