Agata Tamasi

• Provided successful translation between Polish and Hungarian workers during their training sessions. • Supported the Hungarian workers in different cases (communicating with authorities, doctor, pharmacy etc.).

• Monitored and reviewed Polish tenders. • Translated tender documents and provided translations during the negotiations. • Processed the tender documents in a team (volume calculations, price calculations, requesting offers, preparing the applications). • Engaged in search for potential partners in Poland and in Hungary as well. • Updated database (producers, subcontractors).

• Provided customer service in Polish and Hungarian. • Managed instrument and consumable orders (end to end procurement). • Quantified and processed quotations in SAP, Oracle, Siebel . • Processed and handled quantity complaints, delivery issues. • Dealt with issues regarding to contract agreements and invoices (credit-debit). • Maintained company’s customer database. • Worked closely with sales, logistics and finance colleagues in order to provide efficient support to the customers (in English).

• Answered customer queries via phone, e-mail and personally. • Made administration and sales reports, monitored the stock levels. • Kept in touch with the Polish parent firm (on a daily basis). • Invoiced, treated cash register. • Translated and prepared the marketing materials. • Administered Web-shop and edited newsletters. • Handle notification and registration of new products at OÉTI (National Institute for Food and Nutrition Science).

• Participated in garden building and maintenance going on actually.

Department of Landscape Protection and Reclamation