Agnieszka Ferfecka

Managing operations of the research center in Katowice office with over 50 staff members: leading the team of 20-45 Research Analysts and Supervisors; assertion of justified and effective work allocation among teams and vendors; assurance of quality and timely delivery of due diligence reports; processes creation and adjustment; recruitment (external and internal) and training; staff mentoring, coaching and development; performance assessment; projects management.

Management of all aspects of the business relationships with international corporate clients from EMEA region: - advisory in the field of due diligence - liaison regarding Service Level Agreements, orders, systems; - management of due diligence orders (verification of reports' quality and scope; deadlines assurance, etc).

Management of all aspects of the business relationship with international corporate clients: - liaison regarding Service Level Agreements, daily orders, systems usage; - pre-employment screening reports quality and deadlines assurance (procedures, scope and requirements compliance); - verification of client invoices; - supervision, support and training of Screening Analysts on the screening process, new systems, procedures, databases and services

- liaison with institutions and companies in English and Polish in order to obtain employment and educational references within EMEA region and North America; - creating pre-employment screening reports on prospective employees of clients; - verification of professional qualifications, conducting checks of criminal records, credit history, ID document, directorships.

Marketing Communication and Public Relations

Tourism, Hotelier and Catering Management