Ahmed Motwaly

• Maintained continuous package flow through the delivery center, minimizing disruptions and supporting on-time delivery KPIs. • Investigated and resolved complex sorting and routing issues through root cause analysis, improving operational efficiency. • Supported dispatch operations and coordinated departures, contributing directly to service reliability metrics. • Built deep understanding of administrative tasks (rostering, routing) and KPI frameworks used by Operations Supervisors.

• Developed and implemented social media strategies, increasing brand visibility and engagement by 20%. • Created and managed content across platforms, adhering to SEO guidelines and best practices. • Monitored competitor activity and prepared detailed performance reports for management.

• Managed inventory integrity across all SKUs using Oracle E-Business Suite, Oracle SIM, and Siebel CRM, maintaining 98%+ accuracy. • Reduced stock losses by 10% through proactive discrepancy identification, root cause resolution, and corrective action programs. • Conducted full physical inventories and regular cycle counts; tracked and reported non-conforming products for timely resolution. • Trained 20+ site staff in inventory control best practices, improving team performance and compliance standards.

• Managed full store operations (sales, inventory, customer service), achieving a 12% revenue increase. • Trained and developed staff to meet sales and performance targets; maintained accurate revenue reports and bank reconciliations.

• Monitored inventory levels, tracked inbound/outbound stock, and identified damaged, lost, or stolen goods. • Ensured accurate stock labeling and coordinated transportation logistics to maintain inventory integrity.