Aleksandr Kupriianov
Skills
Timeline
Professional experience for Aleksandr Kupriianov
- Current 2 years and 6 months, since Apr 2024
Junior Tech Support Specialist
Access Softek
Duties: - In-depth knowledge of the company's banking software and apps - Coordinating with technicians, support, and developers as needed - Troubleshooting issues by examining logs during 24/7 client support - Explaining technical processes to non-technical individuals Impact: - Managed the schedule of a 4-member team - Extracted key points from daily chat review meetings - Contributed to projects improving work and onboarding processes
- 2 years and 11 months, Jun 2021 - Apr 2024
Senior Content Manager
Etno Shop
Duties: - Photo editing, retouching, color correction, and designing product photos highlighting USP - Creating product listings for online marketplaces and CMS Bitrix website - Syncing 1C: Trade Management software with selling platforms - Updating product specs, managing junior content managers Impact: - Created over 800 product listings from scratch - Increased listing clicks by 25% - Developed a corporate content management training database for new employees
Languages
English
C1 (Fluent)
Russian
C2 (Expert / native speaker)
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