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Alexandr Vlasov

Bis 2019, Customer relationship manager, Alfa Bank
Riga, Lettland

Fähigkeiten und Kenntnisse

Business Development
Customer service
Account Management
Customer care
International Business
Customer Support
Customer Relations
Customer Relationship Management
Customer inquiries
Know Your Customer (KYC)
Service Management
English Language
Business English
International Business Development
Russian Language

Werdegang

Berufserfahrung von Alexandr Vlasov

  • 1 Jahr und 1 Monat, März 2023 - März 2024

    Relationship Manager

    PayB

    1. Interact with clients and their representatives throughout the on boarding phase and KYC process; 2. Respond to customer inquiries with the requested business and product information; 3. Engage with allocated clients to foster and strengthen relationships, serving as their primary liaison for all inquiries and escalations; 4. Conduct research to identify new markets in the allocated area;

  • 2 Jahre und 10 Monate, Jan. 2020 - Okt. 2022

    Relationship Manager

    Credit Bank of Moscow

    1. Manage account opening and onboarding process for both prospects and existing clients. Document client profiles for on boarding purposes; 2. Review legal and account opening documentation to determine whether it meets regulatory and internal policies to open or maintain an account; 3. Update account documentation within the role of managing client periodic review process; 4. Maintain close contact with clients as part of coverage and provide execution services of all kinds of transaction services

  • 3 Monate, Juli 2019 - Sep. 2019

    Client Verification Team Analyst

    Commerbank AG

    1. Prepare client KYC analysis and work with Front Office to obtain updated KYC and any related documentation; 2. Enter client due diligence data into various systems and databases; 3. Identify clients posing higher risk through adverse media screening.

  • 2 Jahre und 11 Monate, Apr. 2016 - Feb. 2019

    Customer relationship manager

    Alfa Bank

    1. Establishment and development of long-term relationships with foreign financial institutions; 2. Liaison with foreign (EU, US, China) banks on issues related to payment processing and settlement ; 3. Respond to internal account/transaction related enquiries and provide solution; 4. Support of client payment requests from correspondent banks (LORO/NOSTRO accounts); 5. Investigations, resolving daily cases related to payment execution, communication with correspondent bank about the payment status.

Ausbildung von Alexandr Vlasov

  • 1 Jahr und 9 Monate, Okt. 2013 - Juni 2015

    Law

    State Academic University for Human Sciences

  • 2 Jahre und 11 Monate, Sep. 2007 - Juli 2010

    International Business

    Dublin Business School

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