Alexandra Chrzastowska

• Monthly reports maintenance • Establishing dashboards with R • Calculation of product profitability models • Analysis of the B2B insurance segment

+ Creation of a methodology for assessing the quality of customer service + Automation of daily and monthly reporting for each of the client service channels + Organization of end-to-end analytics in the context of customers (product-support) + Leading the project of creating a common database for all channels of the client service

+ Reconciliation of payments with partners 2016-2018 + Creation of operational reporting methodology + Technical tasks specification for reconciliation automation

+ Establishing med-term financial model of core business + Researching potential markets in Europe, Asia, Africa + Analysing focus customer segment for different products and territories + Creating pricing models for partners and customers + Business plan calculations for new project and activities + Managing metrics automation process for sales team

+ Providing economic evaluation service of IT-projects for sales and product departments + Improvements of P&L calculation for the products + Major projects models’ development for the company annual forecast + Quarterly post-evaluation reports presentation to the project’s teams + Automated reports and dashboards creation with the actual metrics for the projects

+ Forecasting income and expense of the company + Identifying the main causes of actual vs. forecast deviations + Calculating plan and actual values of OGSM and KPI + B2B tariffs and customers’ prices modelling + Project Analytics: modelling the base metrics, identifying break-even points + Technical tasks specification for reports automation

+ Checking accuracy of accruals in reporting system + Monitoring and analyzing debt dynamic + Modeling income distribution in the group + Clients’ charges validation for housing, utilities and other services + Analysis of prices’ statistics with the ability to predict the next periods