Alexandra Love

• Managing marketing activities, content production, developing portfolio line; • Handling full execution of B2B and B2C projects from international and local clients; • Working in close contact with Spanish clients & ensuring high-class customer support;

• Responsible for full execution of MICE events of up to 1000 pax (client consultations, negotiation on both sides of the project; collaboration with local and global suppliers, budgeting, payment management, administration, tracking KPIs); • Keeping in close contact with partners and customer and quickly resolving issues; • Preparing marketing materials and presenting pitches to international clients; • Staffing and leading teams for events of 50+pax;

• Volunteering experience as an English teacher working with underprivileged children, supporting and guiding them throughout their secondary education; • Learning about cross-cultural differences and understanding the mentality of Colombian strongly collectivistic culture;

• Market research and analysis, consumer acquisition, and acquirement of new accounts into a company portfolio for generating portfolio growth; • Highly result-driven position - boosting client retention by 10% through CRM of existing clients; • Leveraging & growing portfolio by up-sales and cross-sales; • Closely working and collaborating with other teams within the company to ensure innovative and sustainable growth;