Alexey Grushin
Angestellt, Customer Service Manager, BorgWarner Technologies
Moskau, Russische Föderation
Werdegang
Berufserfahrung von Alexey Grushin
Bis heute 3 Jahre und 5 Monate, seit Feb. 2021
Customer Service Manager
BorgWarner Technologies
3 Jahre und 4 Monate, Feb. 2017 - Mai 2020
Head of purchasing and logistics
HYDROEL Engineering LTD.
Purchasing - Contract negotiation and signing - Purchase order placement and follow up - Request for a quotation, product specification, etc. - Control of goods availability and in-time collection - Settlement of payments Logistics - Choose the service provider for transportation and customs clearance - Monitor hauliers market - Contraction of forwarding agents and customs brokers Certification Customs clearance
1 Jahr und 2 Monate, Jan. 2016 - Feb. 2017
Head of Purchasing and International Trade
Belgium chocolate and sweets (Sweet Style OOO)
Direct and indirect purchasing. Purchasing of domestic (own private label) and international confectionary, contract negotiation, office and service supplies. Payment tracking and initiation. Inventory management and analysis (ABC-analysis, slow-movers, inventory turns).
3 Monate, Okt. 2015 - Dez. 2015
Customer Service Manager
Excursiopedia (OOO Tourvelt)
Establish Customer Service Dept. in Moscow (2 persons). Forster of effective team (hiring of employees, roles and responsibilities assignment). Description and alignment of business-processes for serving customers. Definition of scripts and work instructions. Agreement of procedures to interact with other company's departments. Transfer of Customer Service Dept. from Munich to Moscow. Tune up of CRM system. Sketch and description of various scenarios of new product launch.
2 Jahre und 8 Monate, März 2013 - Okt. 2015
Head of Customer Service and Logistics
Symrise Rogovo OOO
Supervising, coaching and daily control of subordinates (5 people). Team creation (hiring, coaching and evaluation). Warehouse planning and sub-contractor selection. Adjustments of SAP transactions. Request for required adjustments in these transactions (transition from 1C onto SAP system). Inventory monitoring and keeping it at optimal level. Minimization of land-cost of import material. Negotiating of a standard procedures and policies for interactions with partners.
11 Monate, Apr. 2012 - Feb. 2013
Customer Service Manager
UOP, A Honeywell company
Preparation of contracts and letters of credit. Estimation of logistic cost value and accrual it in SAP. Submission of the order to production or re-order from assigned supplier. Confirmation of the order. Freight forwarders selection and supply chain creation in order to deliver gods from UOP to the customer's refinery. Transport booking (road, sea, rail), arrangement of a convoy, other logistics activities. Monitor of orders: platinum purchase, production, quality control, logistics.
6 Jahre und 6 Monate, Nov. 2005 - Apr. 2012
Customer Service Manager
Symrise AG Representative office in Moscow
Acceptance of customer's order. Control of prices and customer's credit-limit. Submission of the order into production. Order confirmation, monitoring of production, quality control and logistics. Order-management in SAP from order entry till delivery to the customer. Short- and long-term forecasting. Analysis of stocks and lead-time of current orders. Minimization of inventory and production lead-time. Customers support regarding optimal logistic scheme and cost. Claim processing.
3 Jahre und 5 Monate, Juli 2002 - Nov. 2005
Senior Import Delivery Expert
ZAO MFK JamilCo
Supply of apparel, shoes and accessories from Europe, brands: Hermes, J.M.Weston, Sonya Rykel.Supply of jewellery articles from Europe for retail sales (customs clearance, approbation) and exhibitions (temporary import procedure), brands: Hermes, Chaumet, Dior. Daily communication with supplier regarding a production and a shipment execution. Master data creation and maintenance. Coaching and mentoring of newcomers. Monthly stock analysis and inventory control.
Ausbildung von Alexey Grushin
2 Jahre und 10 Monate, Sep. 1999 - Juni 2002
Physik
M.V. Lomonosov Moscow State University
5 Jahre und 5 Monate, Sep. 1993 - Jan. 1999
Physik
M.V. Lomonosov Moscow State University
Sprachen
Englisch
Fließend
Deutsch
Gut
Russisch
Muttersprache