Alice Loeffelmann-Steuart

Program Manager on long-term (c.10-year), worldwide, critical customer-facing product quality programs. Programs launched within extremely constrained time period (6-8 weeks). Responsible for worldwide, internal and customer-facing Program communications; program finance; supplier relationship management; process improvement.

Manage global Localization team (5 PMs); accountable for worldwide localization of on-product and in-box user documentation and SW UI for HP Personal Systems products. Develop and implement standardized set of PM tools and processes in support of a variety of projects in the Customer Advocacy and Service Engineering team.

Manager of Localization team, responsible for localization for the EMEA region, of user documentation & SW UI for HP Consumer and Business Notebooks and accessories.

Set up and managed dedicated localization department responsible for quality and on-time delivery of translated user documentation for Compaq Consumer Notebooks and Desktops in 20+ languages.

Managed Production department (5 direct and 55 indirect reports) for ALPNET UK (4 national offices), providing software localization testing, and Desktop Publishing (DTP) & QA to support translation projects for external clients. Defined and documented production methodology. Managed IT department for ALPNET UK.

Client-facing role managing global team of 6 Project Managers in 3 continents, oroviding translation services for a single global customer.

Managed team of 4 local PMs; serviced several large multilingual IT accounts

I managed team of 4 PMs servicing numerous large multilingual accounts for this Translation Services Provider.

Incomplete - 2 years of part time study

Negotiation skills for Project Managers - Critical Thinking and Problem Solving - Project Management Applications - Managing Projects - Quality für Project Managers - Financial Management for Project Managers - Project Leadership and Management Communications