Aliz Serfozo

Actively supported inventory management by optimizing stock levels and product range through continuous monitoring. Assisted in crafting strategic procurement proposals and preparing reports and statements. Managed inter-site product movements to minimize inventory shortages. Handled agreements and maintained item databases. Maintained ongoing communication with external partners to ensure smooth operations. Monitored the market and competitors, conducting price surveys to stay competitive.

Key contributor to customer support and satisfaction: Managed inbound calls, identified needs, and provided clear, accurate information. Resolved issues with customer-focused solutions, enhancing satisfaction and retention. Supported sales activity through proactive service. Mentored and assisted new team members.