
Amanda Rolim Perez
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Amanda Rolim Perez
A 2-year program to develop leadership potential and a complete work experience, living the company's strategy and immersion in the different business. • Tracking and Development of new internal/external digital solutions opportunities, focused on customer experience. • Sales team support with marketing insights. • Focal point of digital initiatives for Animal Nutrition and Health.
- 1 Jahr und 10 Monate, Mai 2018 - Feb. 2020
Customer Service and Logistics Analyst
Heineken
Responsible for the management of KPIs, seeking the alignment of models with internal clients and support of information for operational teams. Responsible for coordinating the improvement of customer service processes and generating action plans to achieve established goals, guaranteeing customer satisfaction.
- 1 Jahr und 1 Monat, Jan. 2017 - Jan. 2018
Working Student - Marketing Packaging
Robert Bosch GmbH
Project/Development support function for packaging relevant topics in the Aftermarket division o Daily management of inbound failures due to packaging issues o Management of internal Bosch complaints (CM50) & 8D-Assessment o Project/Development support function for quality status for packaging relevant topics
- 1 Jahr und 10 Monate, März 2015 - Dez. 2016
Working student - Logistics/Material planner
Robert Bosch Ltda
Responsable for the exportation process for Bosch Groups in the Aftermarket division o Daily management of clients orders o Daily management of conflicts between customer and supplier o Daily monitoring of the real x billed revenue target, with the preparation of PDCA if the real is beyond the monthly target o Contact window of service providers to exportation of the Aftermarket division
- 2 Monate, Jan. 2014 - Feb. 2014
Volunteer
AIESEC
Ausbildung von Amanda Rolim Perez
- 6 Monate, Sep. 2014 - Feb. 2015
Foreign Trade / International Management
HAW Hamburg
- 5 Jahre und 11 Monate, Feb. 2012 - Dez. 2017
International Business and Management
State University of Campinas
Sprachen
Portugiesisch
Muttersprache
Englisch
Fließend
Spanisch
Gut
Deutsch
Grundlagen
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