Amol Gupta

I redesigned the Return Reduction Framework, prioritizing actions based on defects. Created strategy framework and reporting metrics for operational improvement. Analyzed setup, identified gaps, proposed improvements. Implemented 2-week pilot run with automation for 200+. Conducted risk assessments and developed continuous improvement plan. Achieved high inflow coverage, reduced root cause identification time, and language dependency. Expertise gained in data visualization, analysis, and automation design.

As a Working Student for Amazon's India Marketplace Digital Payment Program, I conducted market analysis, proposed implementation plan with revenue projection and Go-To-Market strategy. Enabled market entry and penetration using competitive analysis and market trends. Identified customer pain points and devised acquisition and retention plan. Explored new business opportunities with emerging digital technologies in FinTech for business development.

As Systems Engineer at TCS in the Europe Zone Retail Division, I managed 76 software applications for a Fortune 500 client. Led a team of 9, serving as the primary contact for 'Client Tools', delivering with digital services. Gathered requirements, developed strategic pitches, managed EUR 3M software assets. Used emerging tech like Continuous Integration for UX Testing. Led cross-functional teams, agile methodologies. Standardized procedures and roadmaps for Client Tool contract renewals, ensuring success.

Currently pursuing a master's in management at ESCP Business School, I am focused on various aspects such as general management, product management, consulting, marketing, digital transformation, financial analysis, and sustainability management. This comprehensive program equips me with a diverse skill set to excel in the dynamic business landscape, enabling me to contribute effectively to organizations across multiple domains.

I pursued a Bachelor's in Electronics and Communication Engineering. During my studies, I delved into various core courses such as IoT, Python Programming, ML, Deep Learning, Large Language Models, Humanities etc. Recognizing my academic achievements, I was awarded a merit-based annual scholarship for being among the top 1% of students. This educational journey equipped me with a strong foundation in cutting-edge technologies relevant to the ever-evolving technological space.