Anand Mishra

Highly accomplished and results-driven IT leader with over 14 years of experience in managing IT operations, information security, project management, and vendor management. Possess extensive experience in the banking sector, with expertise in managing teams, providing strategic direction, and ensuring compliance with regulations. Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA) with a Bachelor's degree in Mathematics.

Information Systems Management , Auditing & Quality Assurance , IT Security Strategy Execution, IT Governance, Risk & Compliance, Cybersecurity Management, Data Protection & GDPR Compliance, Core Banking & Payment Solutions, eBanking & Digital Product Design, AML Systems & Compliance, Team Leadership & Motivation, Supply Chain Management, Vendor Relationships

Facilitated management of compliance audits, internally and externally, including data security assessments. Adopted a lifecycle project management approach to introduce process improvements, technologies and automation, involving functional and system testing, UAT test case definition and problem solving throughout the lifecycle. Drove operational excellence by creating standard operating procedures, processes and best practice policies, involving training of HR leaders in all zonal offices.

Directed and motivated a team of 41 multi-disciplined personnel serving almost 150,000 individual customers. Acted as a guide and counsellor to all employees to guarantee outstanding customer service and satisfaction. Controlled departmental budgets and financial objectives, including ownership of submitting statutory returns, management of RBI currency chest and cash flow administration for 10 branches. Managed a variety of loan products, retail, small business, commercial, and supply chain financing.