Andreas Storck

Overlay advisory and value consulting for enterprise and German mid-market customers, supporting account teams on strategy, roadmaps, phased planning and value assessment. Built a multi-row business-capability-to-platform-capability mapping for a German biotechnology enterprise, using a six-category build-fit classification to support enterprise-architecture decisions on platform leverage and application rationalisation. Authored a platform strategy for a German industrial manufacturer operating alongside

Value and solution consulting for German mid-market organisations, combining discovery, business-process analysis, platform strategy, roadmap development and executive decision support. Supported approximately 80 customer engagements, primarily with German mid-market organisations, across value discovery, solution consulting and advisory work. Authored root-cause analyses and a platform governance / Centre of Excellence roadmap for a German technology manufacturer, structuring a 2-stage proof strategy, a

Enterprise Service Management and ITSM consulting for international enterprises, regulated organisations and managed service providers. Completed approximately 75 customer engagements in ESM, ITSM and service transformation across international enterprises, regulated organisations and managed service providers. Led ITSM harmonisation across 6 business units, reconciling approximately 90 ITIL-related terms across 20+ units and consolidating approximately 225 pain points and requirements into a ranked back

Advised clients on IT Service Management, IT organisation, service design and service-governance initiatives in vendor-neutral consulting environments. Developed service concepts and supported service-readiness initiatives in IT outsourcing situations, including delivery management, tracking and project controlling. Implemented business service catalogues and associated service-specification methods, including work for logistics organisations and mid-market clients. Planned and implemented Configuration Man

Consultancy in ITSM | Consultany in Service Management according to the Microsoft Operations Framework (MOF) and to the Microsoft Solutions Framework (MSF) | Coaching

Consultancy in ITSM | Outsourcing & Transitions | Integration, Migration & Testing | Microsoft Infrastructure Consultancy (Windows 200x, Active- & Meta Directory Services, Exchange-Messaging)

Integration and Migration Testing (Testing Environment and Processes) | Microsoft Infrastructure Consultancy & Training (Win NT, 200x, Active- & Meta Directory Services, Exchange, SMS) | Pre-Sales Consultancy (Microsoft)