Markus Hohagen

Leiter Competence Center ITIL und Service Management
Full-time employee in Hamburg
Hamburg
Hamburg
Consulting
(The company name is only visible to logged-in members.)

Markus Hohagen's skills

  • Transition zur ITIL 4 Wertschöpfungskette
  • SIAM (Service Integration and Management)
  • IT Betriebsorganisation und Prozesse (IT Service Operation processes)
  • Standardisierung / Konsolidierung und Harmonisierung von IT Infrastrukturen und Applikations Landschaften (Infrastructure and Application landscape harmonization/consolidation/standardization)
  • Training & Coaching (Unterstützung / Support als Trainer und Coach)
  • Rollout Management and Coordination
  • ITSM und Ticketing Tools (Auswahl & Prozessimplementierung) u.a. Detailerfahrung mit HP Service Manager / BMC Remedy ARS / OMNINET Omnitracker / OTRS / Atlassian JIRA / Axios assyst / ServiceNow
  • All 21 skills are only visible to logged-in members.

Markus Hohagen's wants

  • KnowHow- und Erfahrungsaustausch (exchange of experiences)
  • Herausforderungen in Projekten
  • Austausch übers Segeln/Wassersport europäischer Gewässer
  • All 6 wants are only visible to logged-in members.

Markus Hohagen's professional experience

8 months
01/2020 - to present
Leiter Competence Center ITIL und Service Management
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Teamleiter ITIL und Service Management
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Senior Consultant & Project Manager
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2 years
5 months
11/2013 - 03/2016
Senior IT-Consultant
2 years
2 months
11/2013 - 12/2015
Prüfer für IT Berufe
Consultant, Datenschutzbeauftragter
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IT Systems Engineer (Security), Datenschutzbeauftragter
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IT Consultant
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All 10 career entries are only visible to logged-in members.

Markus Hohagen's educational background

  • 12/2007 - 09/2010
    FernUniversität Hagen
    Teilzeit (nebenberuflich), Akademiestudierender
    Grundzüge der Wirtschaftsinformatik, Einführung in die Psychologie, Statistik und SPSS, BWL/VWL Grundlagen, IT-Governance, Geschäftsprozessmodellierung,

Markus Hohagen speaks the following languages:

  • German (First language)
  • English (Fluent)
  • French (Basic knowledge)

Markus Hohagen's interests

  • Badminton
  • Laufen
  • Weiterbildung
  • Reisen
  • (ABO-) Psychologie
  • Rhetorik
  • Segeln
  • All 17 interests are only visible to logged-in members.

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