Dr. Angela Romeo

Generated up-sales in order to reach the company’s sales target; Attend and contact existing customers, processed orders set by customers via telephone, used existing client data to provide customized solutions. Managed conflicts with clients and resolved issues in timely manner. Managed orders with suppliers, credit control, on-line marketing. Supervised and training staff members. Worked in a fast, multi-tasking and bi-lingual (English and Italian) environment.

Restaurant manager assistant, responsible for providing Guests with food and drinks as requested in an efficient; Maximize revenue and increase average spends per person through up-selling;high customer service standards, effective training and motivational techniques; Meet or exceed the monthly drink profit margin target; gained knowledge in all areas of bar supervision; Staff Supervision.Comply with Company Health & Safety, and Fire Regulations and procedures

Maximizing store productivity and efficiency Establishing excellent customer service and satisfaction Establishing and maintaining high standards of store layout and visual merchandising Achievement of the given sales targets and bottom line profit objectives Controlling the shrinkage rates and all expenses in order to cut costs. Recruiter and staff supervisor; orders.

Master Degree in Law Thesis: Criminal trial "by jury" a comparative analysis