Antonina Spoliak

• Requirement Management & Documentation • Client Communication & Stakeholder Alignment • Ressourcen & Project Planning • Cross-functional Team Coordination • Compliance Checks • Risk and Change Management • Design Reviews & Quality Assurance Alignment • Ticket Creation & Backlog Management (Jira, Productive etc.) • Supporting the launch of new insurance products • Monitoring project progress and reporting

Testing Expertise: • Proficient in conducting comprehensive testing for a variety of projects including websites, web apps, and mobile apps. • Skilled in identifying bugs, glitches, and areas for improvement to ensure optimal functionality and user experience. Customer Support: • Dedicated to delivering exceptional customer support to ensure client satisfaction. • Promptly respond to emails and inquiries, providing solutions and assistance as needed. • Effective communication to provide updates on proj

• Teacher of German as a Foreign and Second Language • Online German course for Ukrainian learners, language level A1.1

Business Development: - Proactively identifying and engaging new clients within German-speaking regions through targeted outreach strategies. - Conducting effective email and phone communication with potential customers, nurturing relationships and identifying opportunities for collaboration. - Utilizing cold calling and email campaigns to expand the client base and generate leads. - Crafting compelling proposals and presentations tailored to the needs of prospective German-speaking clients. - Serving as