Aqib Sultan

Ensure cost-effectiveness by managing sales volume and profitability for aftersales services, overseeing budget control, debtor management, and discount policies. Associate with retail and fleet sales teams to create comprehensive Business Development Plan, expanding business across all customer segments. Collaborate with the Toyota, Pakistan (IMC) on Parts & Service Marketing to ensure brand consistency and developed best practices across the organization to drive operational excellence.

Enhanced dealership performance and profitability by implementing Toyota Dealer Success Program, upholding Toyota's quality service standards. Optimized service department profitability by managing parts and labor sales targets, controlling expenses, and maximizing revenue opportunities. Implemented impactful after-sales marketing campaigns, aiming customer delight to enhance loyalty and repeat business.

Conducted customer satisfaction surveys and implemented Key Action Plans (KAP) to address improvement areas while ensuring adherence to Toyota service standards and maintaining an updated customer service database for effective communication.

Specialization in Marketing

BS Mechanical Technology

Mechanical Technology (Power) with Specialization in Auto Mobile & Diesel Technology