Arjun Khanna

• Provide strategic career guidance and consulting to students and graduates, aligning goals with market trends and emerging technologies. • Lead Career Launch Pad and other employability programs focused on professional growth and job readiness. • Deliver workshops on CV writing, LinkedIn strategy, interview skills, and AI-driven career tools. • Create and refine Career Service resources for students, alumni, and partner organisations. • Build and maintain partnerships with employers and industry networks

• Maintain and improve the documentation of customer relationships. • Collaborate closely with different stakeholders in the company to stay updated on latest customer project statuses. • Create regular analytics and gain insights about current customer status. • Involve in discussions and decision-making regarding sustainability strategies and initiatives • Support the SCAU team in delivering its strategic agenda. • Data quality and management in the Sustainability CRM.

• Client Onboarding and Training: Guided clients through onboarding and provided comprehensive platform training. • Platform Demos: Conducted platform demonstrations to showcase features and drive adoption. • Client Relationship Management: Managed client relationships, ensuring satisfaction and long-term engagement. • Digital Communication Strategies: Developed digital communication strategies and maintained SharePoint sites. • Event Coordination: Organized high-profile events, including UN Climate Change

• Event Lifecycle Management: Managed the entire event lifecycle for platinum-tier clients. • Client Relationship Management: Handled client accounts, ensuring satisfaction and long-term engagement. • Strategic Support: Provided strategic support and shared best practices with event planners. • Client Onboarding: Onboarded new clients and ensured effective platform use. • Client Success Reviews: Conducted reviews to assess satisfaction and identify upselling opportunities. • Salesforce Management: Used Sale

• Handling complaints and troubleshooting when websites or mobile apps have errors or glitches. • Escalate issues to engineers if required and provide alternatives. • Thorough knowledge of financial software such as QuickBooks and Quicken.

Marketing and Business Environment Accounting and Managerial Finance Systems and Operations Management Strategic Management and Leadership Study Methods Research Methodology German Language studies

Managing financial information Hospitality operations Digital Marketing Applied research methods Business environment Rooms management Project management