Artem Skyvka

- Created and maintained user manuals, help articles, and support materials for security, fire safety, video surveillance, and smart home products — translating complex hardware and software functionality into clear, user-oriented documentation. - Delivered feature-based documentation, release notes, and user-facing materials for every OS, mobile, and desktop app release. - Partnered with R&D, BA, QA, and Alpha/Beta Testing teams to gather, verify, and maintain accurate product information across the docume

- Created, developed, and published customer-facing and internal technical documentation across the product ecosystem. - Managed and scaled the product Knowledge Base to up to 300 articles, ensuring accuracy and easy navigation for end users. - Prepared and published Release Notes for every product update. - Updated and improved existing tutorials and guidelines to keep documentation aligned with product changes. - Proofread and peer-reviewed UI copy, in-app texts, and articles to ensure clarity and consist

- Designed instrument flight procedures (departure, arrival, and approach) and calculated minimum safe altitudes. - Validated instrument flight procedure projects and analyzed obstacle influence on procedure design. - Modeled airspace structure and elements to support procedure design and optimization. - Collaborated with related departments and interested parties to improve, optimize, and design efficient flight procedures and airspace structure. - Processed and prepared aeronautical information, including

- Monitored and evaluated the moderation team's work quality, analyzing performance gaps and suggesting process improvements. - Supported the creation and maintenance of workflow guidelines and manuals for the moderation team. - Prepared and distributed weekly performance reports to management. - Liaised with QA and R&D teams to identify and track bugs and technical issues.

- Pre-moderated user-generated content (videos, images, text posts, and comments) for a US-based community app. - Collected and analyzed content data to support Marketing, Investigation, and Motion Detection teams. - Identified and reported technical and bug-related issues to QA and R&D teams.