Ashley Hess PMP
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ashley Hess PMP
- Current 6 years and 9 months, since Sep 2019
IT Project Manager
CTAC
- 1 year and 7 months, Mar 2018 - Sep 2019
Senior IT Business Analyst
LeapPoint
2018 - Present: - Product Development Support and Configuration Expert for JumpSeat, LeapPoint’s digital learning platform - User story development, user acceptance testing (UAT), bug tracking - Customer support management - Knowledge base development and maintenance - Sales and marketing support - Develops custom training content and deployment support for clients
- 4 years and 2 months, Feb 2014 - Mar 2018
IT Business Analyst
LeapPoint
2014 - 2018: - Served as the lead System Administrator, Helpdesk Analyst and Trainer for the MCC Management Information System (MIS) - Created reports, tracked service tickets - Worked between web development team and business stakeholders to develop and fulfill requirements - Trained DC-based and foreign-based (Africa, Latin America, Central and Southeast Asia) software users - Produced training manuals and business process documentation - Performed User Acceptance Testing (UAT)
- 4 months, May 2012 - Aug 2012
Resource Management Intern
Organization for Security and Co-operation in Europe (OSCE)
- Sat on the finance and budget committee of the OSCE (Organization for Security and Cooperation in Europe) on behalf of the United States - Wrote a series of extra-budgetary requests for humanitarian and diplomatic field missions, project resulted in $2.5 million - Managed task orders and recruitment of consultants via PAE-REACT
Ausbildung von Ashley Hess PMP
- 3 years and 10 months, Aug 2009 - May 2013
International Relations
University of Mary Washington
Development Economics, Foreign Policy, Business German
Sprachen
German
B1-B2 (Gute Kenntnisse)
English
C2 (Verhandlungssicher / Muttersprachlich)
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