Athul Thandassery Giridharan

Support hub leadership ensuring smooth daily operations and KPI achievement. Monitor Rider and Picker performance, identify improvement opportunities, and provide real-time operational support. Coordinate end-to-end order fulfillment, including inventory management, picking, replenishment, and dispatch for 200+ customer orders. Train and onboard 10+ new employees on operational procedures, workflow standards, and best practices. Contributed to the successful launch of a new Flink hub in Göttingen and Giesen

Maintained high operational performance by consistently meeting picking and order fulfillment KPIs in a fast-paced logistics environment. Achieved 0% pre-order and post-order issues through accurate order preparation, quality checks, and inventory management. Managed inbound deliveries, stock replenishment, fresh checks, and inventory control while maintaining 98–100% stock accuracy. Coordinated with riders and operations teams to ensure efficient order dispatch and smooth delivery operations. Supported onb

Led project coordination for a multidisciplinary team developing a sustainable urban development master plan for Thoi Hoa Settlement, Ben Cat City, Vietnam. Managed project planning, scheduling, and task coordination using Gantt Charts, Work Breakdown Structures (WBS), and Project Flow Charts (PFC). Conducted regional context analysis, stakeholder research, site inventory assessment, and SWOT analysis to support strategic planning decisions. Contributed to infrastructure planning with a focus on sustainable

Conducted research on mobility management strategies to encourage adoption of Ho Chi Minh City's Metro Line 1 (MRT1). Participated in survey design, data collection, and analysis to identify factors influencing public transport mode choice. Evaluated mobility management approaches using international case studies including Hong Kong, Singapore, Delhi, and Tokyo metro systems. Assessed barriers to public transport adoption and developed recommendations to improve sustainable mobility and modal shift. Applied

As the Operations Manager, I was responsible for the overall management and operational efficiency of the factory.