Ayse Buyukkaya

Senior business analyst with 24 years of experience at different aspects of big data management, analytics engineering and information technologies. Proven success in developing strategies for organizations at project development, business analysis, software testing automation, CRM, DWH, business intelligence and business analytics areas. Still working at one of the most influencing IT companies of domestic sector, Intertech, since 2004.

Built and managed Denizbank Analytical CRM Department. Designed, structured and integrated business analytics solutions across different units and products throughout the organization. Analyzed deeply customer portfolios and enhanced customer insight to provide customized financial services at the correct time with high quality and speed. Focused on understand customers, enhance their loyalty and sell right products and services. Optimization projects were performed to manage processes efficiently.

–CRM & DWH GROUP, DATA MINING & DATA INTEGRATION DEPARTMENT -Identifying, defining and documenting new functional requirements. -Developing marketplace process flows and procedural requirements, test scenarios and managing test execution. -Working with development team to ensure functional requirements are met. -Data mining modeling. -Providing coaching, consultancy and support to marketplace users.

SYSTEM DEVELOPMENT GROUP, CASH MANAGEMENT TEAM Projects: - Parametric Bill Repayments Project - EBTIS Tax Repayments Project - Integration of Tax Repayments Project to Kuveyt Turk Bank - Standing Orders Project

PROJECT DEVELOPMENT GROUP Projects: - Conversion project of credit cards and POS modules of INTERBANK and ETIBANK - CAIS – Credit Account Information Sharing Project - ATM module - Credit Cards module - Debit Cards module - POS module

INFORMATION TECHNOLOGIES, SYSTEM DEVELOPMENT DEPARTMENT Projects: - ATM Foreign Exchange Transactions - Collection Offices - Call Center - Loans module - Bill Repayments module