Azeddine TALEB AHMED

Bis 2025, Airport Services Agent, Emirates
Ghardaïa, Algerien

Fähigkeiten und Kenntnisse

Active Listening
Analytical Skills
arrival
Arabic
Attention to Detail
BASIC
Benchmarking
Computer Literacy
Boarding
Confidentiality
Cash Handling
Conflict Resolution
Check-in
Customer-Focused Service
Customer Facing Roles
Civil Aviation
Customer Interaction
Daily Operations
Client Confidentiality
Customer Relationship Management (CRM)
Easily Adaptable
Communication
Customer Requirements
Editing
Flights
Customer Satisfaction
Emotional Intelligence
Hospitality Industry
Customer Service
Endurance
Interpersonal Skills
English
Customer Support
Enquiries
Leadership
Flexibility
maturity
PowerPoint
Microsoft Office
Flight Safety
Problem Solving
Order Processing
Public Speaking
Organization Skills
Receptionist Duties
Passionate about work
Research
Teaching
Phone Etiquette
Retail Sales
Team Leadership
Self-confidence
Team Management
Signal
Teamwork
Social Media
Telephone Manner
Support Services
VIP Services
Windows
Written Communication
Zoom

Werdegang

Berufserfahrung von Azeddine TALEB AHMED

  • 1 Jahr und 1 Monat, Mai 2024 - Mai 2025

    Airport Services Agent

    Emirates

    Delivered front-line customer service across check-in, boarding, and arrivals, assisting an average of 200+ passengers per shift with 100% compliance to security and airline procedures. Coordinated boarding operations, ensuring on-time flight departures and smooth passenger flow while maintaining strict confidentiality and care.Collaborated with ground handling teams, immigration, and cabin crew to resolve last-minute operational challenges and Handled passenger inquiries and complaints with empathy, achiev

  • 11 Monate, Juli 2023 - Mai 2024

    Room Service Coordinator

    Four Seasons Hotels and Resorts

    Presently serving as the esteemed Room Service Coordinator at a prestigious pre-opening establishment situated in the exquisite Pearl district, representing the renowned Four Seasons brand. -Coordinated and executed room service operations with precision, ensuring seamless delivery of high-quality services to the property guests. -Collaborated closely with team members to maintain exceptional standards of service.

  • 11 Monate, Juli 2022 - Mai 2023

    Sales Agent

    Private Business

    As a Sales Agent at the furniture store, my role was to provide exceptional customer service while assisting customers in finding the perfect pieces to enhance their homes. I was responsible for showcasing the features and benefits of various furniture items, helping customers make informed purchasing decisions, and ensuring their overall satisfaction with their shopping experience. Additionally, I maintained a clean and organized showroom, processed transactions efficiently, and contributed to achieving sa

  • 1 Jahr und 2 Monate, Juni 2021 - Juli 2022

    Waiter

    Private business

    As a waiter at an Algerian traditional restaurant, I had the privilege of providing guests with an authentic local dining experience. Situated in a bustling area highly frequented by tourists seeking an immersive cultural journey, our restaurant was always abuzz with activity. Despite the constant flow of patrons, our team excelled in delivering prompt and attentive service, ensuring each customer left satisfied and eager to return for more. It was a rewarding experience to contribute to the enjoyment of vi

  • 1 Jahr und 2 Monate, Mai 2020 - Juni 2021

    Information Technology Help Desk

    Freelancer.com

    During my tenure as an Information Technology Help Desk specialist amidst the COVID-19 pandemic, I primarily focused on aiding individuals with software navigation and troubleshooting. Given the shift to remote work, many users transitioned from mobile devices to computers, requiring assistance in adapting to new technologies. While not a high-level role, my responsibilities revolved around guiding users through software functionalities and resolving technical issues promptly.

  • 2 Jahre und 2 Monate, Feb. 2018 - März 2020

    Customer Service Agent

    Private Business

    Led a team of customer service representatives to ensure exceptional service delivery in a high-volume supermarket environment. Implemented innovative customer service strategies, resulting in a 15% increase in customer satisfaction ratings over the course of one year. Streamlined checkout processes, reducing average wait times by 20% and enhancing overall customer experience.

Ausbildung von Azeddine TALEB AHMED

  • 14 Jahre und 11 Monate, Sep. 2001 - Juli 2016

    High School Diploma

    High school

Sprachen

  • Arabic

    C2 (Verhandlungssicher / Muttersprachlich)

  • Englisch

    C1 (Fließend)

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