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Bala Pillai

Angestellt, Lead - Functional Consultant, Defiance Technologies Limited
DUBAI, Vereinigte Arabische Emirate

Fähigkeiten und Kenntnisse

CRM
ERP
CRM Functional Consultant
Distribution & Manufacturing
Pre-Sales
Implementation
Consultant
Support

Werdegang

Berufserfahrung von Bala Pillai

  • Bis heute 13 Jahre und 2 Monate, seit Mai 2012

    Lead - Functional Consultant

    Defiance Technologies Limited

    Responsible for the ERP implementation of Epicor 9 across multiple nationwide Distribution Packages & Manufacturing & Retail organizations Current and future business process design including identifying opportunities and recommendations for improvement Responsible for Epicor Business Solution Presales - Focus on the Solution and Proof Phases & and Secure Deal Closure. Playing a key role in managing customer expectations and assisting in bridging the gap between business & technology.

  • 1 Jahr und 2 Monate, März 2011 - Apr. 2012

    Functional Consultant - CRM

    Ambit Software Ltd

    My key responsibilities were scope study, impact analysis, product implementation, presales, client coordinations, guiding team in understanding and implementing the changes, fixing bugs, work/Task allocations, clientsite visits.

  • 3 Jahre und 2 Monate, Jan. 2008 - Feb. 2011

    Functional Consultant - ERP & CRM

    Scan Technology LLC

    As Functional Consultant performed business process analysis and mapped the custom requirements and handle change management for numerous clients

  • 1 Jahr und 8 Monate, Mai 2006 - Dez. 2007

    Support Head

    3i Infotech

    Started as Support Engineer in Trading systems. company has in house product of trading software for the purpose of trading in stock exchanges (BSE,NSE, NCDEX,MCX..).. also worked with several big brokers of Indian capital market.

  • 1 Jahr, Mai 2005 - Apr. 2006

    Software Implementation consultant

    NIIT Limited

    Skills include deploying, migrating and managing infrastructure (servers and desktops), installation & supporting windows software, system tools, improving hardware support and automating operational tasks , documentation, standardization, procedures and policies.

Ausbildung von Bala Pillai

  • Bis heute

    Mumbai University

Sprachen

  • Englisch

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