Besart Elezi

- Supported sales team in managing B2B client relationships by facilitating effective daily communication, accurately processing and tracking orders, and promptly resolving client issues. - Optimized supply chain operations through demand and inventory analysis in order to improve response time to customer inquiries. - Maintained and updated sales records, ensuring accurate sales data and improving internal coordination.

- Led franchise marketing and sales initiatives, specializing in bio-organic food supplements. - Built and sustained strong client relationships to expand company’s network. - Promoted health and wellness through strategic marketing campaigns and targeted B2C outreach. - Trained new partners on network marketing strategies, enhancing overall sales performance.

- Developed strategic partnerships within the German-speaking market, expanding client base and driving SaaS adoption. - Delivered client-focused support, simplifying technical processes to optimize service utilization. - Conducted targeted market analyses to guide clients in implementing effective SEO strategies. - Led independent negotiations, securing agreements that significantly increased company revenue.

- Maintained cleanliness and order in the kitchen, supporting smooth daily operations and food safety compliance. - Assisted in dish and ingredients preparation and station setup, ensuring timely service during peak hours. - Contributed to menu planning by offering creative input on new dishes and seasonal specialities.

The main goal of this program is to educate and professionally train students from secondary education in food technology, natural sciences, or engineering by linking biology and chemistry with advanced food processing and production technology at the highest scientific level. https://uni-pr.edu/page.aspx?id= - THESIS: Assessment of Bread Quality in the Prizren Region - 180 ECTS