Ing. Bharti Sharma

Quality Management Systems professional with extensive experience in implementing, enabling, and driving QMS and AGILE projects using SCRUM methodologies offering rich expertise in Process Quality Assurance and Process Re-engineering in information technology sector with little to or no supervision, having proficiency in English{expert} and German{intermediate}. Valid EU work permit.

Scrum Master, Quality Consultant

Implementing Agile methodologies in projects; Project Quality Reviews in addition to the Consultant role. Coaching project teams and product owners on Agile practices. Agile ceremonies: Sprint Planning, Daily Scrum, Sprint Retrospective, Sprint review. Maintaining -Sprints, User stories, Product Backlog in Jira. Agile metrics: Sprint Velocity, Sprint Burn down, Backlog Health .Reviewing and approving changes in Service Now tool and training the project teams on Change Management Process

Implementation of processes in Global projects. Improvement of established processes to increase efficiency.Driving global improvements related to process areas, security and compliance

Managing and improving security and regulatory requirements over assigned projects Working with clients to define account security requirements, Coaching and guiding team members on Compliance adherence Managing overall compliance of the accounts- Drive Overall account compliance RAG Status to GREEN by conducting regular reviews on Compliance/Regulatory requirements, to ensure account is compliant with requirements defined by the Customer, Regulatory body

Process Definition, Standard Operating Procedures Creation and / or Enhancement for various process disciplines. Process Configuration and process tailoring and implementation for various BUs. Maintenance of Organizational Process space

Conducting statistical analysis on quality metrics and identifying improvement areas and proactive defect prevention, driving the Root Cause Analysis process and implementation Ensuring transfer of best practices across accounts within different service lines Monthly analytics of benefits achieved from Defect Prevention process to the account teams. Compliance and Monitoring team performance; generating reports, trends and dashboards

Worked with Project Manager in creating Project management Plan, Dashboards, Performance Metrics, Project Initiation and Phase End Checklists Implementation of Quality Process in team and working as a QA member in this team Configuration Coordination and Defect Prevention Coordination To ensure that quality system records for all Quality Management System activities are properly Maintained

Software Engineering, Mathematics, Electronics & Communcations