Blazej Mnich

Angestellt, Analyst IT, Platforms & Operations, Smurfit Westrock
Schönebeck (Elbe), Deutschland

Fähigkeiten und Kenntnisse

IT Infrastructure Management
IT Service Desk
IT Operations Management
Windows 11
Linux
Windows Server
IT Service Continuity Management
Ticketsystem
Information technology
TCP/IP
LAN/WAN
Knowledge management
IT-Governance
Vendor-Management
IT-Netzwerkadministration
SLA Management
Mobile Device Management
Entara
Microsoft Active Directory
Azure Active Directory
Druckerkonfiguration
Technical Support
Synology NAS
IT-Hardware
MS Office
Microsoft SharePoint
Routing & Switching
Client/Server
Troubleshooting
2nd Line IT Support
Analytical Skills
Problem Solving
Teamwork
Reliability
IT affinity
Professionalism
High Availability

Werdegang

Berufserfahrung von Blazej Mnich

  • Bis heute 2 Jahre und 6 Monate, seit Mai 2024

    Analyst IT, Platforms & Operations

    Smurfit Westrock

    - Provided comprehensive IT support covering software, hardware, and infrastructure - Maintained the smooth and reliable flow of day-to-day operations - Managed network administration, ensuring speed, availability, and connectivity - Secured access to organizational resources within the network - Oversaw building access control systems, ensuring efficient and secure entry - Ensured operational continuity through proactive access management - Coordinated the maintenance of IT infrastructure

  • 6 Monate, Dez. 2023 - Mai 2024

    IT Specialist

    Smurfit Westrock

    - Provided ongoing IT support for technical operations - Delivered the technical support necessary to ensure business continuity - Diagnosed and resolved IT issues, maintaining operational efficiency - Quickly and effectively resolved user-reported issues - Reliably performed routine IT support tasks - Ensured the smooth operation of workplace systems and technologies - Promptly addressed hardware and software issues - Maintained stable and reliable IT service delivery

  • 6 Monate, Juni 2023 - Nov. 2023

    Project Leader

    Smurfit Westrock

    - I worked closely with HCL to align on project requirements. - I collaborated with external contractors, ensuring the efficient execution of tasks. - I ensured full alignment between requirements and their implementation. - I hosted visiting stakeholders with professionalism and attention to detail. - I managed logistics for visiting guests during key meetings at the headquarters. - I strengthened relationships with partners through direct collaboration.

  • 1 Jahr und 3 Monate, Apr. 2022 - Juni 2023

    IT Specialist

    Smurfit Westrock

    - Provided ongoing IT support for technical operations - Delivered the technical support necessary to ensure business continuity - Diagnosed and resolved IT issues, maintaining operational efficiency - Quickly and effectively resolved user-reported issues - Reliably performed routine IT support tasks - Ensured the smooth operation of workplace systems and technologies - Promptly addressed hardware and software issues - Maintained stable and reliable IT service delivery

Ausbildung von Blazej Mnich

  • 2011 - 2014

    Bachelors

    Wyższa Szkoła Finansów i Zarządzania w Białymstoku

    During my Bachelor's studies in English Language, I developed advanced communication, analytical, and intercultural competencies. The program strengthened my ability to work effectively in international environments, interpret complex information, and communicate professionally across diverse audie

  • 2001 - 2003

    Diploma

    ZDZ / IT Technician Diploma

    My IT Technician Diploma provided a strong technical foundation in computer systems, networking, hardware, and software support. The program combined theoretical knowledge with practical application, enabling the development of troubleshooting, system administration, and technical support skills. T

Sprachen

  • Deutsch

    A1-A2 (Grundkenntnisse)

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Polnisch

    C2 (Verhandlungssicher / Muttersprachlich)

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