Blazej Mnich

Angestellt, Analyst IT, Platforms & Operations, Smurfit Westrock

Fähigkeiten und Kenntnisse

Troubleshooting
2nd Line IT Support
Technical Support
Application Support Management
Computer Networking
Help Desk Support
Application Support
Incident Management
English
Edycja wideo
International Teams
Internet Protocol Suite (TCP/IP)
Microsoft Teams
LAN-WAN
Network Administration
Linux
IT Infrastructure Support
Printer Support
System Administration
Local Area Network (LAN)
Office 365
Mac
Python
VMware
Service Desk
VMware vSphere
ServiceNow
Software Support
SharePoint
Windows Server
Hardware
Communication
Infrastructure
Active Directory
IT Operations
Analytical Skills
Problem Solving
problem solving skills
Teamwork
Reliability
IT affinity
Asset Management
Technical Documentation
Mobile Device Management
VoIP Solutions
Server Room
Synology NAS

Werdegang

Berufserfahrung von Blazej Mnich

  • Bis heute 2 Jahre und 6 Monate, seit Mai 2024

    Analyst IT, Platforms & Operations

    Smurfit Westrock

    - Provided comprehensive IT support covering software, hardware, and infrastructure - Maintained the smooth and reliable flow of day-to-day operations - Managed network administration, ensuring speed, availability, and connectivity - Secured access to organizational resources within the network - Oversaw building access control systems, ensuring efficient and secure entry - Ensured operational continuity through proactive access management - Coordinated the maintenance of IT infrastructure

  • 6 Monate, Dez. 2023 - Mai 2024

    IT Specialist

    Smurfit Westrock

    - Provided ongoing IT support for technical operations - Delivered the technical support necessary to ensure business continuity - Diagnosed and resolved IT issues, maintaining operational efficiency - Quickly and effectively resolved user-reported issues - Reliably performed routine IT support tasks - Ensured the smooth operation of workplace systems and technologies - Promptly addressed hardware and software issues - Maintained stable and reliable IT service delivery

  • 6 Monate, Juni 2023 - Nov. 2023

    Project Leader

    Smurfit Westrock

    - I worked closely with HCL to align on project requirements. - I collaborated with external contractors, ensuring the efficient execution of tasks. - I ensured full alignment between requirements and their implementation. - I hosted visiting stakeholders with professionalism and attention to detail. - I managed logistics for visiting guests during key meetings at the headquarters. - I strengthened relationships with partners through direct collaboration.

  • 1 Jahr und 3 Monate, Apr. 2022 - Juni 2023

    IT Specialist

    Smurfit Westrock

    - Provided ongoing IT support for technical operations - Delivered the technical support necessary to ensure business continuity - Diagnosed and resolved IT issues, maintaining operational efficiency - Quickly and effectively resolved user-reported issues - Reliably performed routine IT support tasks - Ensured the smooth operation of workplace systems and technologies - Promptly addressed hardware and software issues - Maintained stable and reliable IT service delivery

Ausbildung von Blazej Mnich

  • 2011 - 2014

    Bachelors

    Wyższa Szkoła Finansów i Zarządzania w Białymstoku

    During my Bachelor's studies in English Language, I developed advanced communication, analytical, and intercultural competencies. The program strengthened my ability to work effectively in international environments, interpret complex information, and communicate professionally across diverse audie

  • 2001 - 2003

    Diploma

    ZDZ

    My IT Technician Diploma provided a strong technical foundation in computer systems, networking, hardware, and software support. The program combined theoretical knowledge with practical application, enabling the development of troubleshooting, system administration, and technical support skills. T

Sprachen

  • Deutsch

    A1-A2 (Grundkenntnisse)

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Polnisch

    C2 (Verhandlungssicher / Muttersprachlich)

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