Brian Fong

Responsible to recruit and enable local partners to position Acronis as their backup and disaster recovery choice for customers. To create awareness and increase market share making Acronis as the first choice for backup and disaster recovery for the Malaysia corporate. To drive channel sales, marketing activities, promotion and to increase market space.

Responsible for the development and implementation of IT strategic planning, policies and procedures, Lead the O&M unit in designing & rolling out new processes to support business requirements

Managed and implemented an EU funded Regional Workshop Project. Managed the office staffs activities. Develop SOP, standard Form, Edit/design the quarterly newsletter; develop and manage the organisation website

Throughput Improvements, Cost reduction, conducted area review, organizational review, prepares observation reports, Worked with client supervisors to develop work area variance controls Implemented systems and controls for the purpose of enhancing performance, productivity and quality.

Business Review for productivities improvement and market growth.Conducted operation review, market reviews, industry reviews, area review, prepare observation report with propose solutions. Conducted DILO study(day in the life of..) on outlet Managers

Business review, Productivities Improvements, Cost reduction and manpower rationalization. Conducted operation review, market reviews, industry reviews, area review, prepare observation report with propose solutions.

Sister Company of Asian Computer Services in Singapore - was sent in from Singapore to assist with developing the businesses and managing the technical deliverables.

Manages the technical Post Sales Department, ensure customer expectations for quality and delivery are met, co-ordinates customers complaint and assign staff to handle technical issues

Responsible for maintaining and troubleshoots 400 workstations in a mix environment of Novell 4.10, Unix, NT and wide area network connectivity issues.

Short term assignment to help design and build two network environment for classes. Conducted basic computer classes for elderly folks. Setup on novel server with remote printing.