Brigitte Sprenger-Rime
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Brigitte Sprenger-Rime
- Current 1 year and 9 months, since Sep 2024
Responsable centre de compétences administratif
Groupe E SA
- 3 months, Jan 2024 - Mar 2024
Enseignant en école professionnelle CDD
Etat de Vaud
- 9 months, Apr 2017 - Dec 2017
Responsable administrative
FTH Services SA
- 1 year and 10 months, Jun 2015 - Mar 2017
Responsable administrative
centredentaireb1.ch
- 1 year and 2 months, Mar 2014 - Apr 2015
CRC Project Coordinator a.i.
Nestlé Nespresso SA
Replacement of the Quality & Training manager Misc. projects management
- 1 year and 1 month, Feb 2013 - Feb 2014
Club Manager Switzerland-Germany-Austria
SPECIAL.T by Nestlé
Manage and follow up the call centre outsourcers (finance, forecast, quality, training,…) Train the agents and evaluate their performances Manage the Club in order to maintain and improve the standard of service provided to customers Cooperates in the definition of the Club vision Lead miscellaneous projects (new contract, training, new web, new CRM process…)
- 2 years, Feb 2011 - Jan 2013
CRC Unit Manager Inbound & Outbound CH
Nestlé Nespresso SA
Responsible of the call centre and the technical support (machine) of Nespresso Switzerland (up to 75 employees distributed in 6 teams) - Back up of my manager and my colleague for the Italian market - Recruitment - people management - projects - reorganisation
- 5 years and 1 month, Jan 2006 - Jan 2011cc energie sa
Kundenservice Center Leiterin, Mitglied des Kaders
Responsable de la gestion financière et RH d'un département de 48 collaborateurs (recrutement, objectifs MbO, salaires, budget…). Contact avec le client, définition de ses besoins et adaptation de nos services en fonction de ses attentes
- 1 year and 8 months, May 2004 - Dec 2005
Gestionnaire Clients
Groupe E (ex EEF.ENSA)
- 8 months, Sep 2003 - Apr 2004
Responsable commerciale
Groupe E (ex EEF.ENSA)
- 9 months, Dec 2002 - Aug 2003
Assistante technique
TDC Switzerland SA
Emploi temporaire
- 6 months, Jan 2002 - Jun 2002
Stagiaire
Bosch GmbH
- 1 year and 10 months, Oct 1996 - Jul 1998
Operation assistant
Nutraco / Numico
Ausbildung von Brigitte Sprenger-Rime
- 2 months, Oct 2017 - Nov 2017
Security and Safety Management
Auxyme SA
- 6 months, Oct 2016 - Mar 2017
Digital Marketing strategy
SAWI
- 2 years and 8 months, Feb 2007 - Sep 2009
Management Communication Organisation
Haute Ecole de Gestion, HEG Genève
- 3 years and 5 months, Aug 1998 - Dec 2001
Marketing & Gestion d'entreprise
Haute Ecole de Gestion, HEG Fribourg
- 3 years, Jul 1992 - Jun 1995
Employée de commerce
Centre professionnel de Fribourg
Sprachen
French
C2 (Verhandlungssicher / Muttersprachlich)
German
C1 (Fließend)
English
C1 (Fließend)
Italian
A1-A2 (Grundkenntnisse)
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