Cheer Sheng

Manage and coordinate concurrent IT projects from business requirements gathering to final implementation, training, support, post implementation risk assessment and control. Work with various department heads to ensure smooth project delivery and reaching milestones. Additional responsibilities include: parallel system testing, create operational guidelines and manual for end users, organize and manage training for front end staff.

Provide simultaneous or consecutive interpretation services. Servicing fields: market research, banking, investment, accounting, insurance, business management and negotiation, cultural exchange and training, etc.

Worked on business planning for the greater China region. Managed a team of 3 and supported the entire project cycle from pre-sales to system implementation to post sale support. Implemented solutions for insurance companies and mutual funds.

In charge of communication between Chinese clients and DST oversea offices to solve business and technical issues; demonstrated solutions and worked on RFI/RFP/SOW and various project related documents, led and supported entire sales and project cycle. Implemented solutions for the largest insurance company in China.

Responsible for a team of 6 and overseeing daily fund accounting operation; worked with other internal departments on complex operational issues to ensure compliance and control; analyzed, reviewed, and communicated financial information to investment professionals

In charge of investment back office operation and analytical support, maintained routine financial reporting systems, and performed treasury cash management related functions.

Communicated with customers to determine reasons for delinquency; analyzed customer payment activities, credit history, loan documents and contracts, negotiated terms of payment plans to bring account current.