Chekka Prasad

 Supported end-to-end Order-to-Cash (OTC) processes, including sales order processing, delivery, billing, pricing, output determination, and credit management  Configured pricing procedures and condition records; handled third-party, consignment, and intercompany sales scenarios  Resolved IDoc, partner function, and material listing issues, improving transaction accuracy and reliability Led UAT coordination, performed regression testing, and managed defect resolution to enhance release quality

Managed L2/L3 incidents across Sales Order, Delivery, and Billing, improving resolution turnaround and process stability  Resolved pricing, invoice rejection, and output determination issues, reducing billing disruptions  Maintained customer/material master data and handled IDoc failures (inbound/outbound) with reprocessing  Configured partner determination, document types, and number ranges aligned with business needs

y Deliverables & Achievements  Supported end-to-end OTC processes including sales, delivery, billing, pricing, output determination, and credit management  Configured pricing procedures, condition records, and handled third-party, consignment, and intercompany scenarios  Resolved IDoc, partner function, and material listing issues, improving transaction reliability  Led UAT coordination, regression testing, and defect resolution, improving release quality

 Processed healthcare billing and claims validation while meeting SLA targets  Analysed discrepancies and supported claim reprocessing, improving accuracy  Coordinated with US stakeholders to resolve billing issues and maintain data quality