Christoph Ruehle

As a special full-time assignment I am part of a Program Office which reports directly to SAP's board, managing and coordinating a fundamental rebuild of one of SAP's flagship products, SAP S/4HANA Cloud. Within this program I oversee and coordinate budget, resources, workstreams and critical topics and provide status updates to top management on a regular basis.

My teams general objective was to drive customer/partner adoption of innovation technologies such as Natural Language Interaction, Machine Learning, Intelligent Robotics Process Automation, Situation Handling and others. Therefore we presented and demoed products and features in front of customers and partners, leading customer/partner co-innovations and routing product feedback directly into the roadmap planning. During this time I led the merger of SAP's acquisition of Recast.AI (NLI based chatbots).

- I worked on User Experience related topics such as UI technologies, technical analysis, development guidance, user research and customer feedback. - I introduced a crowdsourcing platform to enable customers to submit improvement requests and to vote on them (led project end to end including external roll-out). - I worked on the integration of NLI based tasks in SAP CoPilot (SAP's ML based digital assistant).

I was the main contact for internal product teams for marketing related digital content. I oversaw end to end conceptualization, planning, budget, timeline and coordination of development teams, external stakeholders, designers and content creators.

- I worked on customer engagement about HANA Cloud Platform related topics. - I supported engineering teams to run test scenarios of new features and functionalities. - I supported the SAP LEAN management team in continuous-improvement workshops to resolve impediments by reviewing and evaluating software development processes and resolve root causes.

24HFOCUS was an agency focusing on digital strategy and marketing. I founded and ran the company between 2008 and 2012 before I joined SAP. We worked on various projects in the fields of website and app development, consulting, video production and digital marketing campaigns. 24HFOCUS was shut down in 2013 after the founders focused on their individual careers. Some of our customers: - bigFM PPG S.W. GmbH - Rheinland-Pfälzische Rundfunk GmbH & Co. KG - Engelhorn KGaA - SAP AG