Ing. Christoph Tades

- Lead and manage the IT team and external service providers to achieve operational goals, further develop and align the team along strategy and departmental guidelines, IT Governance and Security/BCM. - Operate and continuously develop proper IT Service Operations & IT Service Management

- Creating technical end-2-end concepts - Coordinate activities, processes and resources related to the design of new IT services or IT services to be changed for individual suppliers. - Create, manage, and continuously prioritize supplier operations & change backlog. - Create or adapt information security documentation - Plan, control, monitor proper testing and releases to maintain compliance and integrity - Manage risks that can cause serious impact by changing IT services

- Monitoring and reporting of the performance of external and internal service providers (OLAs, SLAS) - 3rd level support for application landscape of paybox Bank according to ITIL framework (Incident & Problem Management) - Technical project management (requirement engineering, managing the technical implementation with classical or agile approach, test preparation and test support) - Release and Testmanagement for releases of the core banking system, mobile banking applications and connected systems

- Liaised with Product Management to prioritise product backlog according to business value. - Fostered effective team collaboration, leading SCRUM sprint ceremonies within Agile development framework. - Defined product vision, strategy and roadmap of 20+ new and existing products. - Boosted profit margins through product enhancements. - Developed product pricing and branding strategies

- Lead System Engineer (CH,DE,UK) in safety-critical area of public safety customers - Coordinated and delivered +15 safety-critical projects within the public safety sector - Offered specialist skillset to support recovery from emergency system failures. - Interpreted complex system design and architecture specifications. - Analysed reported technical issues to diagnose, trace and correct issues. - Utilised available resources creativly

Focus on IoT, security and management

Linking digital technology and economic application