Cristina Afonso
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Cristina Afonso
- Bis heute 12 Jahre und 3 Monate, seit März 2013
Digital Distribution Project Manager
Microsoft
- Manages the launch of products and digital distribution partnerships to enable channel partners to distribute Microsoft products via ESD (Electronic Software Distribution) or POSA (Point of Sale Activation) for retailers and distributors across EMEA - Coordinates the activities of multiple internal and external parties to plan all launch related activities both in the digital space and in-store
- 2 Jahre und 4 Monate, Juli 2010 - Okt. 2012
Channel Incenties Program Manager
Microsoft
Global Subject Matter Expert and Point of Contact for all Partner Fee Payments queries and escalations - Prepared and delivered all necessary training for the program - Project Manager to several Process Optimization projects - Carried out all User Acceptance Testing activities for the program’s new platform and reports launches
- 5 Monate, Feb. 2010 - Juni 2010
Business Process Specialist - Licensing Agreements
Microsoft
- Point of contact for Licensing and Services Integration in the Commercial Operations space – SME - Supervised LSI team, insuring effective workload distribution and adherence to SLA - Auditor for process quality and compliance within the team - Trained new hires
- 2 Jahre und 4 Monate, Okt. 2007 - Jan. 2010
Senior Licensing Representative - B2B Customer Support & Billing
Microsoft
- Processed Agreement and Orders for MS customers and managed any related queries and escalations - Delivered financial reporting regarding the team’s productivity, quality and compliance - Addressed any system issues and ensured that work is distributed and prioritized within SLA - Trained new hires and conducted quality audits.
- 9 Monate, Mai 2005 - Jan. 2006
Marketing Assistant/Department PA
Carrefour S.A.
- Developed marketing material for indoor campaigns - Managed purchases for the department - Responsible for monthly financial reporting - Negotiated and ensured 10% cost reduction on marketing materials across all the national stores
- 8 Monate, Nov. 2003 - Juni 2004
Marketing Assistant/PA
Toitorres Automoveis
- Coordinated several Marketing campaigns that led to the 2.5% increase on local sales - Dealt with all customer service areas - Planned and coordinated corporate events - Edited Company newsletter
- 11 Monate, Jan. 2003 - Nov. 2003
Journalist & Desktop Publishing Designer
Torres Fenix, Lda.
- Researched and wrote news articles - Proof-reader for magazine articles - Designed and edited magazine layouts - Responsible for billing for advertising department
- 5 Monate, Sep. 2002 - Jan. 2003
Journalist - Intern
Badaladas - Local Weekly Newspaper
- Researched and wrote news articles - Proof read articles - Assisted Marketing & Sales department lead
Ausbildung von Cristina Afonso
- 2 Jahre und 10 Monate, Sep. 1999 - Juni 2002
Communication
Escola Secundaria Madeira Torres
- Journalism - Print Media - PR - Communication
Sprachen
Englisch
Muttersprache
Portugiesisch
Muttersprache
Französisch
Gut
Spanisch
Gut
Deutsch
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