Dalimir Matic

 New customer acquisition  Project coordination worldwide with subsidiaries  Support and consulting of employees from sales organizations for marketing of service products  Handling of all customer appointments that served customer retention and satisfaction  Prequalification and registration with EPC companies (Engineering, Procurement and Construction)  Development of new markets for innovative products (diagnostic software) in Southeast Asia

 Creation of a global service marketing concept and further development according to market needs  Communication and personal customer support, in consultation with the field service, in connection with order clarifications (e.g., kick-off meetings, negotiations, proposal follow-up, etc.)  National and international customer acquisition and support for service products in cooperation with field sales representatives of the respective sales organization

 Support of SAMSON sales activities in northern Africa  Area Manager for Nigeria  Within one year, I pushed sales to a mid-six-digit range.  Sustainable growth

 In addition to setting up a sales structure, I also carried out the complete service in shutdowns (e.g. Shell GTL Train 1 and 2)  Customer acquisition  Development of key markets with growth potential for SAMSON  Close cooperation with important partners towards sustainable corporate growth  Drafting of customer- and market-specific sales and marketing documentation  Launch and coordination of promotion activities for products and markets

 Technical in-house service in Project Department  Project management and sizing of control valves, drafting of quotations for complex processing plants  Sizing and selection of control valves

 Assembly of valves  Special mounting of large valves  International customer support (e.g. during plant shutdown in Nanjing/China)