Dan Dimcica
Angestellt, Process expert, Raiffeisen Bank Romania
Bucharest, Rumänien
Werdegang
Berufserfahrung von Dan Dimcica
Bis heute 5 Jahre und 11 Monate, seit Nov. 2018
Process expert
Raiffeisen Bank Romania
• Supported the standardization of business process modelling, process KPI identification and monitoring in order to achieve a company-level Process Architecture • Supported the process leaders and process experts on issues related to process mapping using EA (Enterprise Architect)
4 Jahre und 5 Monate, Juli 2014 - Nov. 2018
Organisational / Governance Process Analyst
Raiffeisen Bank Romania
• Analysed and approved all bank's regulations, with the focus on the ones issued by Operations, Retail and Corporate areas, ensuring consistency with both existing regulations and laws in force • Offered support to ICS Process Leaders during the implementation process and ongoing maintenance of the internal control system (ICS) for all 400 bank's processes: identified new processes, updated the existing ones; well documented processes
4 Jahre und 1 Monat, Juli 2010 - Juli 2014
Control Officer
Raiffeisen Bank Romania
• Carried out daily checks on the accuracy of operational activity and the existence of documents • Regularly presented to the direct manager the conclusions derived from the internal control • Proactively worked with Branches to achieve high standards and improve operational activity
2 Jahre und 4 Monate, Apr. 2008 - Juli 2010
Branch Manager
Raiffeisen Bank Romania
• Effectively managed 3 junior staff • Promoted a sales- and service-focused culture through coaching, guidance and staff motivation • Actively monitored sales targets and reallocated staff resources accordingly • Built and maintained the portfolio of customers • Supervised lending activity and product sales activity for both retail and corporate clients
2 Jahre und 1 Monat, Apr. 2006 - Apr. 2008
Relationship Manager
Raiffeisen Bank Romania
• Built and maintained a portfolio of customers, creating long term relationships and maximising sustainable profitability of the portfolio • Represented the Branch in all interactions with SME clients
1 Jahr und 10 Monate, Juli 2004 - Apr. 2006
Front Officer
Raiffeisen Bank Romania
• Performed daily operations: opening/closing accounts, term deposits, cheques to be collected/paid, payments, FX transactions • Provided assistance and guidance to all bank customers on ad-hoc queries
8 Monate, Sep. 2003 - Apr. 2004
French Customer Support Representative
Softwin
• Commercial and technical assistance on several projects
Ausbildung von Dan Dimcica
1 Jahr und 10 Monate, Okt. 2005 - Juli 2007
Financial-Banking Management
Romanian American University
3 Jahre und 10 Monate, Okt. 2000 - Juli 2004
Banking and Financial Markets
Academy of Economic Studies
Sprachen
Englisch
Fließend
Französisch
Gut
Rumänisch
Muttersprache