Gaurav Dabholkar

• Provided end-user support and collaborating with SAP vendors to resolve technical issues. Analyzed and documented client demand planning processes to support the successful implementation of SAP IBP solutions.

• Roll-out tasks – Managing change requests in SOLMAN. Configurations of PR/PO release strategies. • Master Data tasks – Creation and Configuration of Plants, Storage Locations, Purchase organisation and Sales organisation. Material Master, Vendor Master, Customer master and GL Master. Creation of LSMW for mass upload/change. • Monitoring tasks – Pysical inventory adjustment (Stock keeping), forecasting and planning. SAP job monitoring for automated tasks. Monitored work flow for release strategies.

• Master Data tasks – Creation and Configuration of new stores. Mass uploading of material through LSMW. • Supporting tasks – Master Data issues, Procure-to-pay issues and Order to cash. • Training and Documentation – Creating user manuals, training users for new changes (Change Request). Creating UAT documents, conducting UAT sessions. • Supported day-to-day activities of business transactions.

• Configuration tasks – Plant and Storage location creation. • Supporting tasks – Master Data issues, Procure to Pay issues, Order to cash and Report issues. Preparing monthly dashboards for tickets. • Streamline the entire Procure to Pay (P2P) process and Order to Cash.

• Domain tasks – Provided production support for daily business transactions. • Reporting Tasks – Maintaining Service Level Agreements (SLAs). • Incident management – Root Cause Analysis (RCA) documents for high-priority tickets. I developed reports as per user requirements, and conducted end-user training on procurement and inventory scenarios.