Dan Ruffo

Sales Engineering supporting our Partners and Channel Sales.

- Working with Prospects and Customers on scoping solutions and PoC trials that fit their needs. - Training and onboarding for customers, partners as well as internal commercial teams. - Conducting workshops on DR/BC Support, Incident Management/Resolution, Ransomware planning and System Admins to Service Desk trainings. - MS365, Google Workspace, Salesforce and MS Dynamics Administration for Trainings and PoC/Trial accounts. - Configuring complex solutions for customers from small to large enterprise orgs.

-Ownership of tenders, RFP/Q/I proposals for Falcon.io and in collaboration with our parent company Cision. - The point of contact for InfoSec (cybersecurity), Privacy, and GDPR inquiries. -Liaison with internal stakeholders and Sales teams on handling technical proposals. -Working with Sales Executives to deliver proposals scoped to prospects' needs. -Heavy involvement in ISO 27001 & ISO 27018 implementation, compliance and governance. -Overseeing our Incident and Risk Management processes

-Recruitment across Europe, Nordics, UK, and the US specifically focusing on Sales recruitment. -Partnering with hiring managers to identify candidate needs, job requirements, qualifications, and skills. -Creating and executing recruitment and sourcing strategies. -Managing full recruiting lifecycles from screenings, interviewing, co-ordinating, offers and writing employment agreements. -Providing an excellent candidate experience and identifying opportunities for improving candidate experiences.

-Internal recruitment across multiple departments - Sales, Marketing, Finance, R&D, Commercial Operations & Customer Experience ranging from Senior to Entry-level/Internship positions. -Screening of all resumes and applications and conducting phone & onsite interviews. -Extending offers, negotiations, updating candidate records and job postings in recruiting systems and confirming new hires

-Recruitment within Information Technology - Permanent and Contract IT Resources. -Leveraging and networking with technical engineers to reach passive candidates and further building a network of potential candidates. -Coordinating internal interviews, on-site client interviews, communications between client & candidates as well as extending offers, negotiations and updating candidate records and job postings in recruiting systems and confirming new hires.

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