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Daniel Melendez

Angestellt, IT Operations Manager, Cognizant Mobility
München, Germany

Skills

Project Management
MS Office
Team work
Consulting
Communication skills
Software Development
ITIL
Information Technology (IT) Support
IT Operations
Operations Management
2nd & 3rd Level Support
SLA Management
Incident Management
Problem-Management
Release Management
IT Change Management
IT-Incident Management
Reliability
Major incident Management
IT-Management
Engineering
IT support
IT-Consulting
Technology
IT Project Management
Reporting
IT Infrastructure
English Language
Computer Science
Customer Support
Team leadership

Timeline

Professional experience for Daniel Melendez

  • Current 2 years and 11 months, since Oct 2023

    IT Operations Manager

    Cognizant Mobility

  • 2 years and 5 months, Jun 2021 - Oct 2023

    Senior Technical Lead

    HCL Technologies Germany

    Team lead for API Management Operations team in a project for a top worldwide manufacturer in the automotive sector.

  • 1 year and 8 months, Nov 2019 - Jun 2021

    IT Consultant

    iC Consult GmbH

    APIM Management Consultant involved in process definition and design, API setups and development.

  • 1 year and 8 months, Apr 2018 - Nov 2019

    CRM Analyst

    Avanade DACH

Languages

  • Spanish

    C2 (Expert / native speaker)

  • English

    C2 (Expert / native speaker)

  • Italian

    C1 (Fluent)

  • German

    B1-B2 (Good)

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