Daniel Prieto

To define and execute the project to create from the scratch an adaptation Problem Management team (ITIL) into an agile development framework mentoring all stakeholders for new definitions.

Lead the entire SDLC projects of ecommerce omnichannel initiatives. Both, traditional and agile project, were under my responsibility.

I assumed the position of a subject matter expert in operational services having the role of Product Owner with the objective of enhancing the Ops Support service.

Executed a project to create a competence center to serve the entire organization in subjects related to performance and APM tools.

Created an investigation framework to foster constant innovation in observability products. This involved continuously reviewing APM vendor contracts, budgets, and the latest technical solutions in the field. Additionally, I lead my team to develop in-house solutions to address business requirements in observability that were not covered by existing technical monitoring tools.

Main task: Align Company’s strategy with technical OPS and DEV departments keeping always innovation in IT as value added in the service for the clients.

Main task: Coordinate several development teams to accomplish the client’s requirements in mining Industry

Knowledge and Experience: 1. Developed and implemented a large-scale project at the management level for the control of the online production of Codelco Andina, involving a high degree analysis and coordination of work between various corporate management areas and clients. 2. Completed the construction of the remaining 60% of an unfinished medium complexity system. Tech Keys: Oracle 9i, PL/SQL, ASP, BPMN, CMMI, Data Architect.

My responsibility was to support the students guiding them in the theory, coding, and problem resolution approach.