Danny Holwerda

The Associate Director of Professional Services, is a client-facing role with primary responsibilities for leading the regional team of Professional Services (PS) Project Managers, Business Analysts, Configuration Specialists, and Solutions Developers, in support of software implementations. The Associate Director will lead commercial and operational interaction amongst internal and external project stakeholders, including relationship management, sales, and sales engineering colleagues.

Managed software implementation projects for clients ranging from small private equity firms to Fortune 500 companies. Solicited client workflow requirements, configured STAR system, and conducted quality assurance testing. Integrated client data feeds with STAR platform from multiple sources, including HR management, expense tracking, and broker activity. Developed and led client specific education and testing programs to train client’s compliance staff and IT administrators in the use of STAR.