Dariatou Kniesel Dialo

I was in charge of the group´s customer portfolio in the French and Benelux markets. My main activitiy was managing customer orders from checking product availability to the delivery at the client´s premises. I was managing on-site stock levels and supported the sales team in creating tailormade customer solutions. In my interface function between sales and the functional areas of the company, I coordinated the process and follow-up to ensure customer satisfaction.

Responsibility for further developing the DB Schenker business between Mexico and Central & South America. My main task was to strengthen the cooperation of the Schenker network in the region, and to support the management in the development of the commercial strategy. In Mexico, I provided commercial support to the field sales executives to promote and increase traffic from and to Mexico. Furthermore, I performed a detailed monitoring of the level of target achievement on a monthly basis.

This position with a regional focus on the trade lane Europe – Mexico was created to support the company´s growth strategy. As leader of the European trade lane, my task consisted in negotiating special preferential rates with airfreight and sea freight carriers in order to improve our value proposition to our key accounts, and to acquire additional customers on this transport route.

Reporting directly to the National Sales Manager, I was reponsible for managing my own client portfolio in order to generate business growth across SDV´s full product range, and to reach a gross profit targeted of USD 20k per month. My core activities were to prospect and visit potential customers, to elaborate quotations, and to trigger all necessary internal processes in order to close the business.