Denis Lapuente

First level technician for the contracted support of Navarra's Government systems. In a group of 40 people we were in charge of: -Troubleshooting any kind of computer or smartphone problem that could appear, try to fix it and if unable, get the issue through a ticket system to a second level technician. -Mantaining the Active Directory and Exchange environments -Keeping an up to date inventory of the systems of the client. -Operative tasks with the servers.

-Software development (C, Java, Pascal, PHP, HTML...) -Software engineering -Project management (MS Project) -Database management (Oracle, MySQL) -Systems administration (Linux Red Hat, Debian, Windows XP, 2000, 2003) -Network administration (Cisco equipment) -Computer security -Algorithms