Didier Magnien

ist offen für Projekte. 🔎

Angestellt, Field Service Engineer Leyard Germany GmbH, LEYARD GERMANY GmbH
Reutlingen, Germany

Fähigkeiten und Kenntnisse

IT Helpdesk
IT-Netzwerktechnik
IT Service Support
Computer
Drucker
Kamera
IT
Informationstechnik
Kundenservice
Haushalt Geräte
1st and 2nd Level IT Support
IT Client Support
IT-Technik
Medientechnik
HP
Elektrotechnik
Kundendienst
Softwareinstallation
Lagerarbeit
MCSE
CCSA
DELL
IT-Netzwerke
Netzwerk-Verkabelung
Kundenbetreuung
Clients
Windows
Projektmanagement
Hardware
IP
PC
Troubleshooting
Kundenbeziehung
Customer-Relationship-Management
Customer Experience Management
Inbetriebnahme
Englische Sprache
EDV
PC Support
Informationselektronik
MS Office
Technologie
Field-Service-Management
Kundenschulungen
Computertechnik
Informatik
Service Desk
ITIL
Selbstständigkeit
Profi
Reisebereitschaft
Technisches Verständnis
IT-Affinität
Kundenorientierung
Seriosität
Handwerkliches Geschick
Freundlichkeit
Belastbarkeit
Pünktlichkeit
Flexibilität
Zielstrebigkeit
Zuverlässigkeit
Engagement
Lernbereitschaft
Qualitätsbewusstsein
Schnelle Auffassungsgabe
Verantwortungsbewusstsein
Organisationstalent
Problemlösung
Erfahrung
Führungserfahrung
Team Management
Helpdesk-System
IT support
Service
Electronic device
After Sales Support
Control technology

Werdegang

Berufserfahrung von Didier Magnien

  • Current 2 years and 10 months, since Aug 2023

    Field Service Engineer Leyard Germany GmbH

    LEYARD GERMANY GmbH

    IT/AV Service, Installation, and Support

  • 2 years and 5 months, Apr 2021 - Aug 2023

    EMEA Support Engineer

    Black Box Deutschland GmbH
  • 5 years, Apr 2016 - Mar 2021

    Media Technology Engineer

    ICT AG

    Media Technology Installations. PC, Network. Audi locations worldwide: Showroom Installations, Client training, Network installations, Troubleshooting. Construction manager on site. BMW: Showroom Installation. Cabling, Server room installations (racks, Server Workstation). Bundesbank Germany / Lidl / Mercedes: Multimedia, Telephone Conference rooms. Customer support in french, german and english. Worlwide experience and preparedness.

  • 2 years and 5 months, Oct 2013 - Feb 2016

    Electronics Engineer

    Herbert Geissler GmbH

    freelance Engineer for: - Troubleshooting for Samsung / Panasonic Digital Cameras and Canon / HP Printer. - Troubleshooting for domestic appliances.

  • 6 years and 1 month, Sep 2007 - Sep 2013

    Customer Service Engineer

    TECSERVICEUROPE AG

    Customer Service (Professional, privat and Events): HP & XEROX professional Printer Installation, incl. 3D. Client Training Europe (France, Germany, UK, Italy, Spain). Expansion of sales in France.

  • 3 years and 9 months, Dec 2003 - Aug 2007

    Freelance Technician for Customer Service

    BACC

    Freelance as IT Technician for Customer Service for B.A.C.C. in Augsburg (Germany): Installations and Troubleshooting 2nd and 3rd level for Dell & HP Desktops & Notebooks / Lexmark Printer. Rollout Projects. Windows Systemadministration. Consulting.

  • 1 year and 9 months, Dec 2000 - Aug 2002

    IT Customer Service for SINITEC

    E-Profi

    Customer Service for SINITEC: PC, Notebooks and Printers. Installation and troubleshooting (HP / Lexmark / Kyocera).

  • 5 months, Jul 2000 - Nov 2000

    Network Administration W2K / Outlook /Exchange Server / MS-Office

    InsureXL

    Network Administration W2K / Outlook /Exchange Server / MS-Office. Expansion of the IT infrastructure.

  • 5 months, Feb 2000 - Jun 2000

    IT Support for Security Department

    Infomatec AG

    IT Support for Security Department and participation in the object and personal security

  • 10 months, Mar 1999 - Dec 1999

    Freelance as IT Technician

    Selbständig / Freiberufler

    Freelance as IT Technician for Customer Service in Paris (F): Professional and privat Clients.

  • 7 months, Aug 1998 - Feb 1999

    Network Administration WINNT4

    seppmed GmbH

    Network Administration WINNT4 & DICOM Networking for medical Images:

  • 2 years and 10 months, Oct 1995 - Jul 1998

    Warehouseman

    Cartonplast

    Warehouse worker and machine Operator.

  • 2 years and 6 months, Oct 1992 - Mar 1995

    Computer Technician Customer Service

    CISI

    Computer Technicians Customer Service (PC+Apple) in Paris (F). Hard- & Software Installation + networking

Ausbildung von Didier Magnien

  • 1 year and 1 month, Oct 1991 - Oct 1992

    IT Elektronic

    AFPA Angers

    IT Elektronic

Sprachen

  • German

    C1 (Fließend)

  • French

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • Spanish

    A1-A2 (Grundkenntnisse)

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