Dirk-Jan Kruitbosch

Angestellt, Global Services Care Commercial Management, Nokia
Doha, Qatar

Fähigkeiten und Kenntnisse

Telecommunication
Outsourcing
Offshoring
Insourcing
Managing geographical distributed teams
ITIL
Network Operations
Networking
Development of Operational/Delivery models
Re-organizing
Customer Relationship

Werdegang

Berufserfahrung von Dirk-Jan Kruitbosch

  • Current 10 years and 5 months, since Feb 2016

    Global Services Care Commercial Management

    Nokia

    Accountable for commercial aspects of the Care Services portfolio (price setting, commercial side of new service introductions, and commercial lifecycle management end-to-end) jointly with Care Services business lines

  • 5 months, Sep 2015 - Jan 2016

    Integration Management Office, Managed Services

    Alcatel-Lucent Qatar

    Support the Alcatel-Lucent Managed Services integration into Nokia, by supporting the various streams to provide information, propose delivery models, support the people mapping, guidance on processes/tools.

  • 1 year and 4 months, May 2014 - Aug 2015

    Managed Services - Director Operations Vodafone EMEA

    Alcatel-Lucent Qatar

  • 11 months, Jul 2013 - May 2014

    Managed Services - Head of Technical Support & Fulfillment Engineering

    Alcatel-Lucent

  • 6 months, Jan 2013 - Jun 2013

    Service Assurance - Global Technology Leader Multicore & VAS

    Alcatel-Lucent Schweiz AG
  • 11 months, Feb 2012 - Dec 2012

    EMEA Service Assurance - Multicore & VAS Delivery Leader

    Alcatel-Lucent

    Responsible for Service Assurance / Technical Support for all Multicore & VAS Delivery activities, both for Managed Services, Multivendor and Maintenance

  • 1 year and 5 months, Oct 2010 - Feb 2012

    Director Center of Excellence Mobile Core & Application EMEA

    Alcatel-Lucent

    Responsible for Mobile Core and Application (VAS) for all EMEA Managed Services deals. Experience: Outsourcing, Offshoring, Insourcing, Managing geographical distributed teams

  • 1 year and 3 months, Jul 2009 - Sep 2010

    Manager Core Network

    Alcatel-Lucent

  • 10 months, Sep 2008 - Jun 2009

    Manager VAS

    Alcatel Lucent

    Responsible for Backoffice VAS in terms of managing, planning, monitoring, recruiting, development, system availability and reporting

  • 5 months, Apr 2008 - Aug 2008

    Technical Lead

    Sunrise Communications AG

    • Responsible for all technical aspects within the Backoffice VAS department, including resource assignments, definition of operational standards, target reporting, technical reviews with employees.

  • 3 years and 9 months, Aug 2004 - Apr 2008

    Senior Engineer Network

    sunrise (TDC Switzerland AG)

  • 1 year and 1 month, Aug 2003 - Aug 2004

    Product Consultant

    Redwood Software BV

  • 3 years and 1 month, Aug 2000 - Aug 2003

    Software Engineer

    LogicaCMG Wireless Networks BV

Ausbildung von Dirk-Jan Kruitbosch

  • 1996 - 2000

    Information Technology

    Windesheim University of Professional Education

Sprachen

  • English

    C1 (Fließend)

  • German

    C1 (Fließend)

  • Dutch

    C2 (Verhandlungssicher / Muttersprachlich)

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