Dipl.-Ing. Dirk Hetzer

Establishig Corporate Claims Management Handbook, Change procedures; Implementing a Corporate Claims Strategy on a global level; Managing internal pool of Site Claim Managers; Compiling and issuing of Claims; Claim defense; Contract Review; issuing Contract Management Plans; Claim negotiations; Dispute resolution

Extension of Cement Plant Responsible for erection of steel structure and other civil works. Management of subcontractors, quality and time control, coordination of trades, Claim Management Claim Management - Record keeping, Claim defense; developing Extension of Time Claims and prolongation costs.

Sabbatical year

Senior Quantity Surveyor, New Al Ain Hospital Project Compilation of Tender Documents; Setting up/ implementation Change Management and invoicing procedures, Contract and Cost administration, liaison with PM, End user & Client. Handing over/ contract closeout for Phase 1 Formula 1 Race Track, Abu Dhabi Quality control of structures in final construction stage incl tent structures, arena seating, media centre, VIP viewing area

Project: Golden Mile, Palm Jumeirah, Dubai- Interfacing with Client, Consultant and Contractor. Assessment of progress and quality on site during structural and finishing works. Attending progress, planning, technical and QA/QC meetings. Implementing handing-over procedures with Contractor/ Consultant/ Client. Ensuring contractor’s HSE procedures are in place. Claim management. Project: Crystal, 5* serviced Appartments

Projects: Madison Residency, 2B+G+26 Tower, Stargate Edutainment Facility Site supervision/ management for earthworks, piling and civil works. Activities include inspections of works in all construction phases, interfacing between de¬sign and site implementation, checking of shop drawings, contractual issues and preparation of commissioning and handing over.

Construction of a new Load Dispatch Centre in Jeddah. Client - Saudi Electricity Company Site supervision for civil works in the final construction phase, mediator between German head office, contractor and client.

Coordination of Subcontractors for a major construction company at Riem Arcaden in Munich (a major shopping centre with hotel). Time and quality control.

Development and implementing of procedures for measuring temperature development in maturing concrete (RCC dams) through glasfibre.

Supervision of concreting, surveying and laying of pipes for a water supply project in Kampala, East Africa.

Estructuras Metallicas Hormigon Armado y Pretensado

General Cerificate of Secondary Education at St. Andrew's Secondary School in Blantyre, Malawi.